I am new to the area, and REALLY hate having to go back to a shop twice for the same problem. I think I am fairly mechanically inclined, but certain jobs require special tools or are definitely better performed by real pros. In my research for what I needed done, I was referred to the shop by a major equipment vendor as a shop that knows how to use the required complicated tools properly. They also said the owner (John) is present, a mechanic, and is really involved with both the service write up and repair. This was true in my experience. John explained to me what was going on, offered some options, the associated costs, and did the work I agreed to quickly and as promised. He called a couple days later to follow up and ask how it was -- no one has ever done that for me before. It was overall a great experience.
Thank you Bill. Happy to hear you had a good experience. Brendon
- John's Auto Care